Speaking from my personal experience, using Firestick can sometimes be a frustrating experience. I don’t know if it’s the problem with everyone, I face this problem numerous times when my Firestick remote does not work well.
If you also face such a situation, the best solution is either to change the batteries or reset your remote. Sometimes, there might be instances that your device is having issues with the connectivity or receiving signals. In that case, you can contact customer service for better assistance.
However, if everything is fine with both the device and connectivity, there is no option left for you other than resetting the remote. So, to help fellow survivors who occasionally face this problem like me, I am writing this thorough guide to help you learn how to reset the Firestick remote in simple steps.
So, keep reading and follow the steps as I tell you to.
Hold these buttons for about 10-12 seconds.
Your Alexa Voice Remote (1st Gen) should now be reset and ready to use.
The Basic Edition remote lacks Alexa capabilities but can still be reset in a few simple steps:
Your Basic Edition Firestick remote should now be reset and functioning correctly.
If resetting doesn’t solve the issue, try these troubleshooting tips:
1. Replace the Batteries: Low battery power can make the remote unresponsive. Replace the batteries with a fresh set and check if the issue is resolved.
2. Power Cycle the Firestick:
3. Inspect for Hardware Damage: Check for visible damage or wear on the remote. If your remote has noticeable damage, it may need to be replaced.
4. Contact Amazon Customer Service: If your Firestick is still under warranty, you may be eligible for a replacement remote at no extra cost. Amazon’s support team can guide you through additional troubleshooting steps or assist with a replacement if necessary.
Resetting your Firestick remote is often the quickest way to fix unresponsiveness Firestick remote. With these instructions, you’ll have both the Alexa Voice Remote (1st Gen) and Basic Edition Firestick remote back in working order. If all else fails, the troubleshooting tips provided should help you get back on track.
Restart your Fire TV > press and hold the home button for around ten seconds > confirm with the symbol if the remote is now again paired or not.
You can consider changing the batteries of your remote, using alkaline batteries, and moving closer to your television. You should be within 10 feet in distance. Try unplugging and then plugging the device back into the power socket. If still nothing works, proceed with resetting the Fire TV remote.
If you have replaced the old batteries with the new ones and are still unable to use them, resetting or repairing would be the next option you can go for. Also, consider checking if you have replaced the batteries the right way.
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