Massive Outage at Microsoft Affects Bing, Copilot, ChatGPT, and DuckDuckGo

| Updated on 28 May 2024

A massive outage on Thursday affected the capabilities of several Microsoft services including Copilot and Bing. ChatGPT and DuckDuckGo were also affected by this outage. 

The issues of this outage appear to be linked to Bing’s API and any service that relies upon it. The search engine of Microsoft, Bing, was also affected by this outage. According to TechCrunch, it came back online eventually. 

“Between around 10:10 PM PT yesterday and 6:50 AM PT today, we experienced a partial outage affecting ChatGPT’s web-browsing capabilities due to Bing being unavailable.” OpenAI posted this note to its status page.

DuckDuckGo posted, “We’re coming back up” at around 10:30 AM ET. Microsoft’s 365 Status account posted a note on X with the following. “We’re broadening our mitigation efforts following signs of partial recovery for and other features.” 

Microsoft Copilot also experienced the same issue. It displayed a loading loop and prevented the users from accessing the service. While ChatGPT’s ability to search the web was hindered, it was working fine for all other things.  

There were some other small services that also saw some issues with its services. 

At the time of this writing, everything seems to be working fine again. Now, ChatGPT and Copilot appear to be working fine. 

These types of outages are a common occurrence among tech companies, but when a big tech provider like Microsoft is impacted by this, it can have widespread effects. Apart from Bing, this outage didn’t affect the complete use of any platforms.

However, a lot of Users complained and voiced their complaints about the outage to make it a widespread outage.

Gaurav Pal

Tech Journalist

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